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RIGHT OF WITHDRAWAL AND RETURN POLICY

  1. Right of Withdrawal
    Pursuant to Legislative Decree No. 206/2005 (Italian Consumer Code) and Directive 2011/83/EU, you have the right to withdraw from the contract within 14 days from the date of receipt of the goods, without providing any reason.

  2. How to Exercise the Right of Withdrawal
    To exercise your right of withdrawal, you must notify us before the withdrawal period expires by:

Email: extremeitalia@outlook.com
Contact form: completed

You may use the standard withdrawal form provided at the end of this page or submit any other clear statement expressing your decision to withdraw from the contract.

  1. Effects of Withdrawal
    If you withdraw from the contract, we will reimburse all payments received from you, including standard delivery costs, within 14 days of receiving your withdrawal notice. The refund will be made using the same payment method used for the original purchase.

We may withhold reimbursement until we have received the returned goods or until you have provided evidence that the goods have been returned, whichever occurs first.

  1. Return of Goods
    You must return the goods within 14 days of notifying us of your withdrawal. Return shipping costs are your responsibility unless otherwise agreed.

The products must be returned:

- Intact and in their original condition

- In their original packaging

- Complete with all accessories and documentation

  1. Exceptions to the Right of Withdrawal
    The right of withdrawal does not apply to:

- Goods made to the consumer’s specifications or clearly personalized

- Goods which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly

- Sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery

  1. Standard Withdrawal Form (To Be Completed)

To: EXTREME ITALIA s.r.o. – [Pecháčkova 1242/4, Smíchov, 150 00 Prague 5] – [extremeitalia@outlook.com]

I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods:

Ordered on:
Received on:
Name of consumer(s):
Address of consumer(s):
Order number:
Date: